We are a DIRECT REPAIR FACILITY for the major insurance carriers. This means that we are pre-authorized by these companies to do repairs on vehicles, which they are responsible for the damages. What this means to you is that you don’t have to spend time searching for estimates or a facility that honors your insurance company. We like to keep the repair process as easy as possible for you. We provide towing arrangements, as well as rental cars. When you are involved in an accident you simply call your claims department and inform them that Fortune Collision Centre is your shop of choice. They will fax an assignment to us and we will contact you for an appointment and schedule your vehicle for repairs.
In Kentucky, you have the right to go to the repair facility of your choice – it’s the law. Your insurance company does NOT have the right to dictate who repairs your vehicle.
When your insurance company asks where do you want to go for repairs, tell them “Fortune Collision Centre!”